We would like to inform everyone who is considering an Upstaa, or anyone who has just bought one, as well as possible. That's why we've made a list of frequently asked questions here. If your question is not listed or if you still have doubts about something, you can always email us. We are happy to help you.
A: The Upstaa is a ‘workplace-raiser’ – a smartly designed stand for your laptop or screen so that you can easily work standing. Upstaa turns any table or desk into a standing desk.
A: The Upstaa is available in four different sustainable wood types: birch plywood, bamboo, oak and walnut.
A: No, the Upstaa is made in such a way that you can assemble and disassemble it without screws or glue. As often as you want. Here's how.
A: The Upstaa is intended for anyone who often works sitting behind a computer. Woman, man, child, student, full-timer, part-timer, self-employed person… Anyone who would like to live and work more actively and healthily can make use of an Upstaa.
A: Certainly! The Upstaa can be placed anywhere and turns any table into a standing desk. Most of our customers are business users.
A: It certainly is. Not only business users, but also many freelancers and part-timers who work from home for part of their time make frequent use of the Upstaa. Due to its simple construction you can set it up on your desk or on any table.
At the end of the day you can put it away again.
A: Absolutely. In the beginning you will find that you really have to find your way. We advise everyone to take the time to get used to working in a standing position. It is best to alternate a lot between sitting and standing. Tip: in the beginning, for example, only do your e-mail while standing, then you can get used to it.
A: Our advice: vary a lot! Start with 15 minutes per hour. You can expand this later when you are used to it. But above all, we want you to do what feels good. Everyone is different and you feel best what is good for you. Did we mention that we are for a lot of variety? 😉
A: No, definitely not! It is best to vary a lot. Sitting alone is not good for you, but we don't think standing alone is good either. So vary, and preferably stand for fifteen minutes an hour.
A: We advise to always use the Upstaa in combination with an extra keyboard and separate mouse or drawing tablet on the bottom shelf. You can then place your laptop or screen on the top shelf.
Arms: set the bottom shelf at the front at a height that is comfortable for you, but keep in mind that it is best to make an angle of about 90 degrees for your elbows. Then your wrists rest on the intended work area. Keep your shoulders relaxed and let them hang calmly. Do not keep tucked up or cramped!
Head: you can adjust the top shelf so that you make a very small angle downwards with your head. Maintain about 30 degrees or less.
A: The Upstaa was originally intended for a laptop, but we also have a lot of users who work with a screen. Whether you like that is very personal. We recommend not to load the Upstaa with more than 4 kilos.
A: No, because there is a very small sloping edge on the Upstaa. But to be on the safe side, we also supply silicone pads that you can stick under the Upstaa.
A: It is best to place the Upstaa in a dock when you are not using it, which we also sell in our webshop. If you don't have one, you can put it away in the box it comes in.
A: It is best to clean the surfaces of the Upstaa with a damp cloth and a little multi cleaner. The side of the birch wood version can be freshened up a bit once a year with fine sandpaper. The bamboo variant is finished with a white furniture wax and the oak and walnut Upstaas are protected with a mineral oil. These products can optionally be refreshed with the same product.
A: There is not yet one at the moment. We are thinking about making one in the future.
A: 18.5% of Europeans sit for more than 9 hours a day. If we look at the sitting behaviour per country, it appears that the Netherlands is the leader. 32.1% of the Dutch sit more than 7.5 hours a day, followed by Denmark (31.7%) and the Czech Republic (26.5%). The Spanish are the least of all Europeans. Only 8.9% of the Spanish population sits more than 7.5 hours a day. The Netherlands is therefore European champion, and that is not so nice. ;-(
A: Sitting too much is really bad for your health. This is evident from various national and international studies. Because if you sit for too long you hardly use your muscles and it impedes the circulation in your legs and arms. Sitting for too long can eventually cause complaints to your muscles, bones and tissue. Think of a stiff neck, problems with your shoulders and arms, repetitive strain injuries or back problems. By sitting still sugars and fats are also less well absorbed by your body than when you move. This can lead to serious health problems. Even type 2 diabetes and Alzheimer's have been linked to sitting too much. You can find more information here and here
A: Standing alone or sitting alone is not the solution in our opinion. We believe that an active working posture and a lot of alternation between sitting and standing work is the best way to stay healthy if you work a lot at a computer. So sit less and vary more!
A: If you order and pay for the Upstaa, you can try it out to your heart's content for 30 days! If you do not like it and it is undamaged, you can return it and you will receive the full purchase amount back. You will receive a return label from us by email with which the Upstaa can be returned in the original box. If we have received it in good order, we will refund the purchase amount to you. You can also read all this in our general terms and conditions.
A: We will ship your Upstaa within two working days after receipt of the payment. If possible, we will do it sooner. We will inform you if it becomes later.
A: It is possible to opt for deferred payment. In that case, choose the option “bank transfer” on the payment page of the webshop. You will then receive a payment link via email that is valid for four days. Please note; shipment takes place only after we have received the payment.
A: After receiving your payment, the Upstaa will be shipped in a custom-made flat cardboard box (measuring 80x37.5x7 84x40x7 cm). As soon as the package has been delivered to our shipping partner, an email will automatically be sent to the specified email address containing the track & trace code. Via this code you can see exactly when you can expect the package.
Tip: it is useful to store the Upstaa in the shipping box after use. In addition, we ask you to use the original box if you want to return it. Do not throw away the cardboard packaging immediately ????
A: Yes! After filling in all the billing information, click in the box "Send to another address?" and here you enter the details of the desired delivery address.
A: Yes, but please take notice of the following:
All international packages are assessed by the customs office of the destination country and the consignee is liable for any additional customs charges. Customs clearance time may vary and is determined by the customs office of the delivery country. We cannot guarantee delivery times with packages sent via the standard international postal service due to differences in the delivery time of international postal networks.
A: There is a warranty on breakage and cracking of the Upstaa. There is no guarantee on scratches and impact damage.
A: Yes, that's possible. If you order it, you can try it for 30 days to your heart's content! If you don't like it and it is undamaged, you can return it and receive the complete purchase amount back. We want customers to be truly happy with our product! In case of return, send an email to email@example.com.