Upstaa F.A.Q.

We would like to inform everyone who is considering a Upstaa, or anyone who has just bought one, as well as possible. That is why we have created a list of frequently asked questions. If you don't have a question or have any doubt about it, you can always mail us of course. We are happy to help you because we want everyone to be as happy with our Upstaa as we are!

Questions about the Upstaa.

What is the Upstaa exactly?
The UPSTAA is a workstation-higher for your laptop or monitor so you can easily work in portrait mode.
What material is the Upstaa made of?
The UPSTAA is available in three different sustainable wood types: birch plywood, bamboo and walnut wood.
Do I need tools or glue to put the Upstaa together?
No, the UPSTAA is made so that you put it together without screws or glue. As often as you want. Here you see how.

Questions about using the UPSTAA.

Who is the Upstaa intended for?
The UPSTAA is designed for anyone who works behind a computer. Woman, man, child, student, full-timer, part-timer, self-employed, anyone who wants to live and work more actively and healthier can use a Upstaa.
Can I use the Upstaa in the office?
Sure! The Upstaa can be placed anywhere. Most of our customers are business users.
I'm self-employed/part timer. Is the Upstaa something for me?
well and whether... Not only business users but also many ZZP and part timers who work part of their time at home make frequent use of the Upstaa. Because of its simple construction you can set it up on your temporary desk or on the kitchen table. At the end of the day you will leave him again.
Do you need to learn, standing?
Absolutely. In the beginning you will notice that you really have to find your spin. We advise everyone to take the time to get used to standing works. A lot of alternating between sitting and standing works is best. Tip: In the beginning, for example, only your mail will be able to get used.
For how long can you keep on working while standing up?
Our advice: a lot of alternating! Start with 1 quarter per hour. Later If you are used to this, you can extend it. But above all we are sure you do what feels comfortable. Everyone is different and you feel the best of what is right for you. Did we already say that we are a lot of alternating? 😉
I have a Upstaa. Can I put my office chair on the market place now?
No, certainly not! The best is a lot of alternating. Only sitting is not good for you, but only in our opinion. Thus vary, and preferably 15 minutes per hour.
How do I install myself and my equipment the best?
We advise to always use the Upstaa in combination with an extra keyboard and a loose mouse or drawing tablet on the bottom shelf. On the top shelf you can place your laptop or screen. Arms: Put the bottom shelf on the front at a pleasant height for you, but keep in mind that your elbows are best to make an angle of about 90 degrees. Then you have to rest your wrists on the field for the intended work area. Keep your shoulders relaxed and let them hang quietly. Do not erect or keep cramped! Head: The top shelf can be set so that your head makes a very small corner down. Keep about 30 degrees or less.
I don't have a laptop. Can you also put a monitor on the Upstaa?
The UPSTAA is originally intended for a laptop but we also have a lot of users who work with a screen. Whether you like it is very personal. We advise the UPSTAA to load no more than 4 kilos.
Does the Upstaa scratch my desks or table?
No, because there is a very small slant on the Upstaa. But we also supply sticky feet for the certainty.
How do I mount the Upstaa the best?
You can store the Upstaa if you do not use it in the box where it is delivered.
How do I clean the Upstaa best?
You can best clean the surface of the Upstaa with a damp cloth and a little multi-cleaner. The side of the birch wood version can be brushed up a bit once a year with a fine sandpaper.
Do you also have a carrying case for the UPSTAA?
It is not there at the moment. We are thinking about creating one in the future.

Questions about health and standing works.

How much are we actually per day?
18.5% of Europeans are more than 7.5 hours a day. If we look at the Zitgedrag by Country, it appears that the Netherlands is the leader. 32.1% of the Dutch are more than 7.5 hours a day, followed by Denmark (31.7%) and the Czech Republic (26.5%). The Spaniards are the least of all Europeans. Only 8.9% of the Spanish population is more than 7.5 hours a day. The Netherlands is therefore a European champion, and that is not so beautiful. ;-(
Why is sitting so bad for you?
Too much sitting is really bad for your health. This is demonstrated by various national and international surveys. Because if you sit too long you barely use your muscles and it hinders blood flow in your legs and arms. Sitting too long may eventually cause symptoms to your muscles and bones and tissues. Think of a stiff neck, loads of your shoulders and arms, RSI or back pain. By inaction, sugars and fats are also less well absorbed by your body than when you move. This can lead to serious health problems. Even Diabetes type 2 and Alzheimer's are associated with too much sitting. More information can be found here and here
Is Standing working then the solution to all these problems?
We do not think the solution is alone or alone. An active working posture and a lot of alternating between sitting and standing works is, in our opinion, the best way to stay healthy if you have sedentary work. Less and more alternating!

Questions about ordering the UPSTAA.

I'm considering the Upstaa but would really like to test it before I buy it. Can that be?
If you order the UPSTAA and pay for it you can try it for two weeks to your heart's content! If you don't like IE and it is undamaged, you can return it. Via the mail you receive from us a PostNL label with which the UPSTAA can be returned in the original box. If we have received it in good order, we will return the purchase amount (excluding shipping costs) to you. You paid so Only the Porto. You can also read this in our general terms and conditions.
What is the delivery time of a Upstaa?
We Send your Upstaa at the latest within two working days after receipt of the payment. If it can we do it earlier. Should it be later then we will inform you about it.
Can I also order a Upstaa on account (pro forma invoice)?
Yes for business customers this possibility exists as well. Business customers can simply place their order online in our webshop. After all the desired products have been added to the shopping basket click on the "Proceed to Checkout" button. After completing the invoice details, please note in the Order notes Field The text: Business Order – payment within 21 days. To finalize the order, choose the transfer >option at the bottom of the page. If you now agree to the terms and conditions and click the place order button, the order will be placed. An e-mail is automatically sent to the specified e-mail address containing the invoice and the request to transfer the invoice amount within 21 days to us. By the text: Business Order – payment within 21 days in order notes we know that it is a business order and we will send it to the specified shipping address within two working days. We greatly appreciate it if the payment term is respected.
How does the shipment of the Upstaa in his work?
Upon receipt of your payment, the UPSTAA is sent in a custom made flat cardboard box of 80x37, 5x7 cm via MyParcel (a PostNL Partner). Shipments can be tracked via track & Trace. Once the package has been issued at a PostNL location, an email will automatically be sent to the specified email address containing the track & Trace code. It is convenient to store the box to temporarily store the UPSTAA.
Can I have the Upstaa sent to a different address or a PostNL packet point?
Yes! After completing all billing information, click in the Send to another address box? > and here you enter the details of the desired delivery address. If you are not often tuis, you can also choose to have the package delivered to a PostNL packet point so that you can pick up the package when it comes to you. In this case, fill in the address of a POSTNL parcel point near you and note in the field "Order Notes" the text: pick up at PostNL location. More information about this service and the address of the nearest POSTNL parcel point can be found on the website of PostNL.

Questions about warranty, exchange and return.

Is there a guarantee on a Upstaa?
There is a guarantee of breakage and cracking of the Upstaa. There is no warranty on scratches and bump damage.
He does not like me at closer sight anyway. Can I return it?
Yes you can. If you order it you can try it for two weeks to your heart's content! If you don't like IE and it is undamaged, you can return it. We want customers to be really happy with our product! So don't like the Upstaa, you prefer a different colour or want to change the "normal" keyboard shelf for an XL version, that's not a problem. In that case, send a mail to info@upstaa.com with your wishes and we will contact you as soon as possible.