Upstaa F.A.Q.

We would like to inform everyone who is considering a Upstaa, or anyone who has just bought one, as well as possible. That is why we have created a list of frequently asked questions. If you don't have a question or have any doubt about it, you can always mail us of course. We are happy to help you because we want everyone to be as happy with our Upstaa as we are!

Questions about the Upstaa.

What exactly is the Upstaa?

The Upstaa is a beautiful and affordable stand for your laptop or screen that turns every table or desk into a standing desk

What is the Upstaa made of?

The Upstaa is available in a choice of four different sustainable woods: birch plywood, bamboo, oak and walnut.

Do I need tools or glue to assemble the Upstaa?

No, the Upstaa is made in such a way that you assemble and disassemble it without screws or glue. As often as you want. Here's how.

Questions about using the UPSTAA.

Who is the Upstaa intended for?

The Upstaa is meant for everyone who works a lot while sitting at a computer. Woman, man, child, student, full-timer, part-timer, self-employed… Anyone who wants to an active, healthy life can profit from using an Upstaa.

Can I use the Upstaa in the office?

Certainly! The Upstaa can be placed anywhere and turns every table into a standing desk. Most of our customers are business users.

I am self-employed / part-timer. Is the Upstaa for me?

Indeed it is. Not only business users, but also many freelancers who work part-time from home make frequent use of the Upstaa. Due to its simple construction, you can easily set it up on your desk or table and, if you want to, store it away at the end of the day.

Do you have to learn that, work standing up?

Yes, we all did. In the beginning you will notice that you have to get into your flow. We advise everyone to take the time to get used to standing work. Alternating between sitting and standing works best. Tip: in the beginning, for example, deal only with your email standing up so you can get used to it.

How long can you best work standing up?

Our advice: Alternate often! Start with 15 minutes each hour. You can extend this later when you are used to it. But above all, do what feels comfortable. Everyone is different and you will feel what is best for you. Did we mention that we alternate often? 😉

I have an Upstaa. Can I get rid of my office chair now?

No, certainly not! The best is a lot of variation. Sitting all the time is not good for you, nor is standing all the time. It’s best to alternate, standing around fifteen minutes per hour.

How do I best set up to use my Upstaa?

We advise using your Upstaa with your extra keyboard, separate mouse and/or drawing tablet on the bottom shelf. You can then place your laptop or screen on the top shelf.

Arms: Put the bottom shelf at the front at a height that is comfortable for you, but keep in mind that your elbows are best at an angle of about 90 degrees. Then your wrists rest on the work area intended for that. Keep your shoulders relaxed and let them hang calmly. Do not keep them hunched up or cramped!

Head: Set the top shelf so that you work with your head inclined at a very small angle, approximately 30 degrees or less.

I don't have a laptop. Can a monitor also be placed on the Upstaa?

The Upstaa was originally intended for a laptop, but we also have a lot of users who work with a screen. Whether you like that is very personal. We recommend loading the Upstaa with no more than 4 kilos.

Does the Upstaa scratch my desks or table?

No, because there is a smooth bevelled edge on the Upstaa. We also supply adhesive feet for safety.

How do I best store the Upstaa?

When you are not using your Upstaa you can store it in the box it was delivered in. Or if you have room, leave it out — it is handsome furniture.

How do I best clean the Upstaa?

You can clean the Upstaa surfaces with a damp cloth and a little multi-cleaner. You can refresh the side of the birch wood version once a year with a fine sandpaper.

Do you also have a carrying bag for the Upstaa?

Not at the moment. We are thinking about making one in the future.

Questions about health and standing works.

How much do we actually sit per day?

18.5% of Europeans sit more than 7.5 hours a day. If we look at the sitting behavior of each country, it turns out that the Netherlands is leading the way. 32.1% of the Dutch population sits more than 7.5 hours a day, followed by Denmark (31.7%) and the Czech Republic (26.5%). The Spaniards sit the least of all Europeans. Only 8.9% of the Spanish population sits more than 7.5 hours a day. So the Netherlands is European champion, and that is not so nice. ;-(

Why is sitting so bad for you?

Sitting too much is really bad for your health. This is evident from various national and international studies. Because if you sit too long, you hardly use your muscles at all and it impedes blood flow in your legs and arms. Sitting too long can eventually cause complaints in your muscles and bones and tissue. Think of a stiff neck, problems with your shoulders and arms, RSI or back problems. Sitting still also means that sugars and fats are less well absorbed by your body than when you move. This can lead to serious health problems. Even type 2 diabetes and Alzheimer's are associated with sitting too much. More information can be found here and here

Is standing working the solution for all these problems?

Only standing is not the solution. Nor is only sitting. An active working attitude and a lot of alternating between sitting and standing work is, in our view, the best way to stay healthy if you have sedentary work. Sit less and vary more!

Questions about ordering the UPSTAA.

I am considering the Upstaa but would like to test it before I buy it. Is that possible?

If you order and pay for the Upstaa, you can try it to your heart's content for two weeks! If you don't like it and if it is undamaged, you can return it. You will receive a PostNL label from us by email, with which the Upstaa can be returned in the original box. If we have received it in good order, we will transfer the purchase amount (excluding shipping costs) back to you. So you only pay for the postage. You can also read this in our general terms and conditions.

Can I also order an Upstaa on account (pro forma invoice)?

Yes that is possible. Please note that we ship pro forma orders on receipt of payment.

What is the delivery time for an Upstaa?

We normally ship your Upstaa within two working days after receipt of payment. If possible we will do it sooner. If it is later, we will inform you.

How does the shipping of the Upstaa work?

After receipt of your payment, the Upstaa will be shipped in a custom-made flat cardboard box measuring 80x37.5x7 cm via MyParcel (a PostNL Partner). Shipments can be tracked via track & trace. As soon as the package has been delivered to a PostNL location, an email will automatically be sent to the specified email address containing the track & trace code.

Tip: Keep the box; it’s useful for temporarily storing the Upstaa.

Can I have the Upstaa sent to a different address?

Absolutely! After entering all billing information, click in the box "Send to a different address?" and enter the desired delivery address. There is also a box for some notes when you want to inform us about anything we need to know.

Questions about warranty, exchange and return.

Is there a warranty on an Upstaa?

There is a guarantee against breakage and cracking of the Upstaa. There is no guarantee against damage from bumps and scratches.

What if my Upstaa does not please me on closer inspection. Can I return it?

Yes, that's possible. If you order it, you can try it to your heart's content for two weeks! If you don't like it and if it is undamaged, you can return it. We want our customers to be really happy with our product! So if you don't like the Upstaa, or you prefer a different colour or you want to exchange the “normal” keyboard shelf for an XL version, send an email to info@upstaa.com with your wishes and we will contact you as soon as possible.